eTransfer to “etransfer@craftypots.studio” or PayPal to “paypal@craftypots.studio”

Amount is in the title of the class, and payment is due at time of booking.

Please use Interac eTransfer to send it to “etransfer@craftypots.studio” or use PayPal to send it to “paypal@craftypots.studio”

You must include a note with the appintment date and name and a confirmation email will be sent within a day.

An email with this paymen information is sent automatically. Normally it arrives within a few minutes. If you don’t receive it, perhaps you entered an incorrect address, perhaps the email went into the junk or spam filter. Once you submit payment, a confirmation email is sent within a day.

The payment is due at time of booking

Especially on short notice, the booking is likely to get canceled if you do not submit payment within a few hours at most.

Cancellation policy

The payment is not refundable.

If you call more than 48 hours before the class it can be fully converted to store credit valid for another pottery wheel class within ONE month from the date of cancellation 

If cancelled with less than 48 hours notice only half of the payment can be converted to store credit. The store credit MUST be applied to another pottery class within ONE month from the date of cancellation.

If not used for another class within that time, the store credit is lost.

Please be a few minutes early

The class starts on time, so you must be a few minutes early to get set up. We provide aprons so you don’t need to bring anything. Please remember that long finger nails will make pottery wheel throwing much more difficult.

I have long finger nails, can I do wheel throwing?

Kinda, but it will be quite a bit more difficult as you have to use the knuckles more than the fingertips. It’s kinda possible, but we do not recommend it. We can’t do refunds or compensation if it doesn’t work out for you, sorry. 

Will you fire clay items that I’ve thrown with my own clay on my own wheel?

In some cases, yes. It depends on the circumstances at the time, like what kilns are available, how busy we are etc. There is no refund or compensation if the items break during the firing. If they broke in our kiln, they’d have broken if you’d fired them in your own.

We only do cone 04 clay firings so the clay must be “low fire cone 04” clay. If it is “high fire” clay see below for full kiln pricing. You will need to bring a clear picture of the box the clay came in so we can check the type

For the firing you pay for the space you need. Minimum space is the room taken up by four standard mugs next to each other, which will cost $35. Each additional “mug space” is $10. Tall items may come with extra charges.

A full cone 04 kiln load is $100 so if you have many items, it’ll be most efficient to get a full load. You will load the kiln yourself under supervision. Full kiln firings to higher temperatures is possible with a $50 extra charge. Painting of the fired items is not included the price.

Can I store unfinished clay projects in the studio?

Sorry, it’s not possible for us to store work-in-progress in the studio. If your project is not finished, we’ll wrap it up safely in a box and you take it home where you can finish it before bringing it back for firing.

A clay project dries over the course of a day or so under cover, and if left too long it becomes too dry to work on, so it’s best to take it home to do detail carving etc.