Frequently asked questions

No! You’re always welcome to join in on our fun walk-in activities, no reservation needed but we can make a reservation if you prefer.

Seating is always first-come first-served. Saturday afternoons are often busy but we’re a large studio and there is usually room for you and your group.

The booked activities like pottery wheel classes and birthday parties can be booked here on this website.

Walk-in activities:
Walk-in ceramics painting where you decorate functional and fun ceramic items.
Walk-in clay hand building where you can build your own things that can be painted later.
Walk-in glow in the dark painting when the party room is available (minimum 2 painters). Not available during March Break. The party room is often used for parties during the weekend. So call in first to make sure it’s available.
Walk-in glass fusing where you create a design with coloured glass on a clear base that we fuse into a solid piece of glass. Not available during March Break.

Booked activities:
Pottery wheel throwing classes. Not available during March Break. Book an appointment Wednesday, Friday or Saturday.

The price depends on the activity, and THERE IS NO STUDIO FEE. These listed prices are guidelines.

The ceramics painting experience starts at $30.00, most of the ceramic items to paint in the studio average around $39.00.

Clay handbuilding starts at $60.00 for a kilo of clay. You can make as many items as you like but we discourage making many small items if you intend to paint them here, as painting of clay items is $20.00 each.

Glow in the dark is $40.00 per painter for an 11″x14″ canvas, minimum two painters.

Glass fusing starts at $50.00 for a 6″ project.

We always call when the items are ready, and we will leave a message if possible. If we don’t reach you just come in. Painted ceramics are always ready after seven days.

We have limited space to store items, so thirty days is the max we will guarantee to keep your items for pickup once we have called the first time. If you need more time, let us know and we’ll give you as long as you need.

We’ll call you at least twice before disposing anything. We make notes on every order when we make a call.

Unfortunately we will not offer refunds for disposed items, sorry.

Regardless of the weather, booked activities like birthday parties and pottery wheel throwing classes will almost certainly proceed as booked.

We will be open and ready for the event under almost all circumstances. A power outage is one of the few reasons that may make us unable to host the event.

You may cancel or reschedule but there may be penalties.

Yes! Mugs, plates, vases etc. painted with ceramic paint become food-safe after baking in our special ovens. Figures can be painted with acrylic paint for quick results, but are not food safe.

Glass projects are mostly decorative, some sizes can be shaped like plates but because they are fragile we do not recommend using them for eating.

Absolutely. We can accommodate parties large and small. You bring the cake, the snacks, the drinks and the fun. We have a separate party room with seating for about 18.

You can do a full studio booking of both the main craft room and the party room and invite up to 40 guests.

We provide the place and the staff to make this your easiest party ever. Please see our Party page for more information.

For younger kids, ceramics painting works best, lots of choices and the paint does not stain clothes and can just be brushed off when fully dry.

Older kids can choose any of the options, including the ones with acrylic paint that may stain clothes.

Hand and footprints make perfect memories, so paint a mug or plate for yourself with their prints at the same time.

Yes, with a minimum combined spend for the entire group of at least $150 we can open just for you, either on normally closed days or early or late.

Coupons (etc.) can’t be used when we open for a special appointment.

Yes, we’re happy to accept painted Gift Cards that were originally sold by Color Me Mine Markham.

The $10 printed discount coupons from Color Me Mine Markham can unfortunately not be accepted.

We also accept old Thank You cards from birthdays that offer a free studio fee, but since there is no studio fee at Crafty Pots those cards are accepted as 10% discount on one ceramic item.

Almost certainly, yes!

If it’s a discount coupon from another local studio, we’ll almost certainly accept it. Gift cards, probably not because we can’t tell how much is on them.

Yes! We go to schools, restaurants, hospitals, businesses, parks. Plan it indoors or out, we love to party! Contact us for more information.

Plenty of painted samples to copy or modify, stencils and stamps make it easy. No worries, this is about having fun, letting go a little bit and seeing what happens.

It’s fun art, not fine art, go for it, you’ll love the result!

We call you as soon as the pieces are ready, from 905 477 0002, and leave a message if we do not reach you. If more than two weeks pass without a call, phone us: the number we have may be wrong.

We keep fired pieces for at least 30 days. If you need more time, tell us and we store them longer. We call at least twice before pieces are disposed, and we cannot compensate for disposed pieces.

Sometimes, when a kiln is available. The clay must be low fire cone 04, never air-dry clay or plaster, so bring a picture of the box. You pay for the space: from $35 to $40 for the room four mugs take, $10 for each more, a full cone 04 load $100, loaded by you under supervision. A stoneware firing is a full kiln rental, $200 plus a $200 deposit. Painting is extra, and a piece that breaks is not refunded.